Privacy Policy

1. Information We Collect

1.1 Personal Information

When you use our White Noise Generator service, we may collect the following personal information:

• Account Information: Name, email address, and profile information when you create an account
• Payment Information: Billing address and payment method details (processed securely through Stripe; we never store your complete credit card information)
• Authentication Data: Information from third-party authentication services like Google OAuth
• Communication Data: Messages you send to our customer support team

1.2 Usage Information

We automatically collect information about how you use our service:

• Audio Preferences: Your favorite sounds, listening history, and usage patterns
• Device Information: Device type, operating system, browser type, and IP address
• Session Data: Login times, feature usage, and interaction with our platform
• Analytics Data: Anonymous usage statistics to improve our service

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide you with access to our white noise generator platform
• Account Management: To manage your subscription and account settings
• Personalization: To recommend sounds and create personalized experiences
• Payment Processing: To process subscription payments and manage billing
• Customer Support: To respond to your inquiries and provide technical assistance
• Service Improvement: To analyze usage patterns and improve our platform
• Communication: To send important updates about your account and our service
• Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

3.1 Service Providers

We work with trusted third-party service providers who assist us in operating our platform:

• Payment Processors (Stripe): To handle subscription payments securely. Stripe processes payments for our monthly ($9.99), quarterly ($24.99), and annual ($55.55) plans
• Cloud Storage (Cloudflare R2): To store and deliver audio content efficiently
• Analytics Services: To understand how our service is used (anonymized data only)
• Customer Support: To provide technical assistance

3.2 Legal Requirements

We may disclose your information if required by law or in good faith belief that such disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate potential violations of our Terms of Service

4. Data Security

We implement robust security measures to protect your personal information:

• Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols
• Secure Storage: Personal information is stored on secure servers with restricted access
• Access Controls: Only authorized personnel have access to personal information
• Regular Audits: We regularly review and update our security practices
• Incident Response: We have procedures in place to respond to potential security breaches

5. Your Rights and Choices

You have the following rights regarding your personal information:

5.1 Access and Correction

• Access your personal information through your account settings
• Update or correct your personal information at any time
• Request a copy of all personal information we have about you

5.2 Data Deletion

• Delete your account and associated personal information
• Request deletion of specific pieces of personal information
• Note: Some information may be retained for legal or legitimate business purposes

5.3 Communication Preferences

• Opt out of promotional emails while maintaining essential service communications
• Manage notification preferences in your account settings

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

• Essential Cookies: Required for the basic functionality of our service
• Preference Cookies: Remember your settings and preferences
• Analytics Cookies: Help us understand how you use our service
• Session Management: Maintain your login status and security

You can control cookie settings through your browser preferences, though disabling certain cookies may affect service functionality.

7. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that:

• All transfers comply with applicable data protection laws
• Adequate safeguards are in place to protect your information
• Service providers meet our data protection standards

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide you with our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When you delete your account, we will delete your personal information within 30 days, except where longer retention is required by law.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will:

• Notify you of material changes via email or through our service
• Update the "Last Updated" date at the top of this policy
• Give you an opportunity to review changes before they take effect

11. Contact Information

12. Jurisdiction and Governing Law

This Privacy Policy is governed by the laws of [Your Jurisdiction]. Any disputes relating to this policy will be resolved in the courts of [Your Jurisdiction].

For users in the European Union: This policy complies with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to data portability and the right to object to processing.